{"id":5257,"date":"2021-09-30T22:50:07","date_gmt":"2021-09-30T20:50:07","guid":{"rendered":"https:\/\/www.regies.ch\/faq\/"},"modified":"2025-10-01T17:59:30","modified_gmt":"2025-10-01T15:59:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.regies.ch\/en\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5257\" class=\"elementor elementor-5257 elementor-85\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-721eea34 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"721eea34\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-110f5f4f\" data-id=\"110f5f4f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-46d8202b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46d8202b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3f574d78\" data-id=\"3f574d78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56f3a9f7 elementor-widget elementor-widget-bauen-title\" data-id=\"56f3a9f7\" data-element_type=\"widget\" data-widget_type=\"bauen-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h2 class=\"section-title text-left\">La R\u00e9gie du mail <span class=\"text-color-red\"> FAQ's<\/span><\/h2>\n\t\t\t\t\n\t\t\t\t\n        \n\t\t\t\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-29c90fd1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29c90fd1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-342b418c\" data-id=\"342b418c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e97531a elementor-widget elementor-widget-heading\" data-id=\"e97531a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78f0e62 elementor-widget elementor-widget-bauen-accordion\" data-id=\"78f0e62\" data-element_type=\"widget\" data-widget_type=\"bauen-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"sec-accordion\">\n\t\t\t<ul class=\"accordion-box clearfix\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I would like to apply for an apartment that I saw on your site, how do I proceed?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">First of all, you need to make a visit. The information relating to the visit can be found directly on the ad. If you are interested in the property, create an account, fill in the fields indicated with your personal information and validate your registration. To complete your application, you will have to join an original certificate of the office of the pursuits and bankruptcies dating less than 3 months, your 3 last salary slips and a certificate of your employer as well as a copy of your identity card.<\/p><p><strong><a href=\"https:\/\/www.regies.ch\/wp-content\/uploads\/2022\/12\/Demande-de-logement-RM.pdf\" target=\"_blank\" rel=\"noopener\">Rental application<\/a><\/strong><\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I am interested in a property and would like to visit it, where can I find the contact information?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">The number of the person in charge of the visits (management or current tenant) is directly mentioned in the ad.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   What are the steps to terminate my lease at the end of the term?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">If you wish to terminate your lease, you must send us a letter by registered mail, giving three months' notice before the contractual expiry date of your lease, or one month's notice in the case of\u00a0 Previgest parking.<\/p><p><strong><a href=\"https:\/\/www.regies.ch\/wp-content\/uploads\/2022\/12\/GUIDE-DE-LA-RESILIATION-RM.pdf\" target=\"_blank\" rel=\"noopener\">Cancellation guide<\/a><\/strong><\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I saw an item that interests me on GPF, how can I contact them?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">The R\u00e9gie du Mail is no longer attached to the GPF. The direct line of GPF is 022.704.19.00<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I have applied and would like to know the status of my application. Will I receive a response regardless of the decision?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">We will get back to you even if the answer is negative. If you still have not received a response, the files are still being processed.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   Where can I find all the useful information concerning the use of my home?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">You can find all the useful information concerning the terms of use of your accommodation on your lease as well as in the general conditions and rental rules and practices attached to it.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t    \t<\/ul>\t\t\n\t\t<\/div>\t\t\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6b82dc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b82dc5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-dd43a6d\" data-id=\"dd43a6d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b507f3b elementor-widget elementor-widget-heading\" data-id=\"b507f3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-819a77d elementor-widget elementor-widget-bauen-accordion\" data-id=\"819a77d\" data-element_type=\"widget\" data-widget_type=\"bauen-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"sec-accordion\">\n\t\t\t<ul class=\"accordion-box clearfix\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   Does the R\u00e9gie du Mail also do brokerage?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">Yes, the R\u00e9gie du Mail does brokerage. If you have any questions, a licensed expert will be happy to answer them.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I would like to sell my property, who can advise me?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">If you wish to sell your property, you can write directly to our certified experts. They will guide you with pleasure and professionalism during the different stages of selling your property.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t    \t<\/ul>\t\t\n\t\t<\/div>\t\t\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-95fe294 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95fe294\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3f8d550\" data-id=\"3f8d550\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1f95fd elementor-widget elementor-widget-heading\" data-id=\"a1f95fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Works &amp; claims<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3ad258 elementor-widget elementor-widget-bauen-accordion\" data-id=\"e3ad258\" data-element_type=\"widget\" data-widget_type=\"bauen-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"sec-accordion\">\n\t\t\t<ul class=\"accordion-box clearfix\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   In case of a necessary and urgent repair in my home (leak, power failure) which would occur during your closing hours, how to proceed?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">You will find in the notice board located on the ground floor of your building, the numbers of the companies to contact in case of emergency.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   How can I get compensation for damage in my apartment?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">By telephone with your contact person or by email specifying the damage + photos if necessary.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I would like to get an extra key for my apartment, what should I do?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">By sending an email with the number of keys desired with a photo of both sides of the key. The references must be clearly legible. The costs of this order will be charged to the tenant.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I unfortunately lost the access key to my home, what should I do?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">In the first instance, please inform the management. Each situation is dealt with on a case-by-case basis. In certain situations, a company will intervene to replace the cylinder(s) of the landing door and will provide the new keys. These costs are not charged to the tenant.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   What do I do when I lose my access key to my cellar? To my mailbox?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p class=\"p1\">If it is a simple lock (cellar or mailbox key), you must inform the management, an order will be made to a locksmith. This fee is exclusive to the fees. If it is an important key, put in pass with apartment, building + common, it will be necessary, in some cases, to replace some cylinders (apartment + cellar + mailbox) and order new keys. These costs are exclusive to the tenant.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t    \t<\/ul>\t\t\n\t\t<\/div>\t\t\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a3394a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3394a7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0edd8ce\" data-id=\"0edd8ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f317743 elementor-widget elementor-widget-heading\" data-id=\"f317743\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cooperative<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80ce34f elementor-widget elementor-widget-bauen-accordion\" data-id=\"80ce34f\" data-element_type=\"widget\" data-widget_type=\"bauen-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"sec-accordion\">\n\t\t\t<ul class=\"accordion-box clearfix\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   What should I do to renew my application?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p>If you wish to renew your application, you must notify our services every 6 months.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t    \t<\/ul>\t\t\n\t\t<\/div>\t\t\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e10f3a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e10f3a0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9900bf6\" data-id=\"9900bf6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d464e75 elementor-widget elementor-widget-heading\" data-id=\"d464e75\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Finance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695a664 elementor-widget elementor-widget-bauen-accordion\" data-id=\"695a664\" data-element_type=\"widget\" data-widget_type=\"bauen-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"sec-accordion\">\n\t\t\t<ul class=\"accordion-box clearfix\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   I have received a letter from the R\u00e9gie announcing a balance to be received on my heating bill, when will it be paid?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p>The balance of the heating costs will be paid to you within one month of the heating bill being issued.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t    \t<\/ul>\t\t\n\t\t<\/div>\t\t\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-024ac09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"024ac09\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a25fe2d\" data-id=\"a25fe2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f43f40a elementor-widget elementor-widget-heading\" data-id=\"f43f40a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Others<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ccbc2f elementor-widget elementor-widget-bauen-accordion\" data-id=\"2ccbc2f\" data-element_type=\"widget\" data-widget_type=\"bauen-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"sec-accordion\">\n\t\t\t<ul class=\"accordion-box clearfix\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t   Where can I find the contact details of the people handling my case?\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"text\"><p>You will find the contact details of the staff who deal with your case on the various correspondence from the R\u00e9gie du Mail.<\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t    \t<\/ul>\t\t\n\t\t<\/div>\t\t\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0e5f84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0e5f84\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c80016\" data-id=\"5c80016\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-58bfc18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58bfc18\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a6b5cb4\" data-id=\"a6b5cb4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2ea98ba\" data-id=\"2ea98ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fd2ba0 elementor-widget elementor-widget-bauen-image\" data-id=\"8fd2ba0\" data-element_type=\"widget\" data-widget_type=\"bauen-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t<div class=\"sec-img\">\n\t\t\t    \t\t\t\n\t\t\t\t <img decoding=\"async\" src=\"https:\/\/www.regies.ch\/wp-content\/uploads\/2022\/09\/REGIE-DU-MAIL-LOGO-site.png\" class=\"img-responsive\" alt=\"\"> \n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\n\t\t\n\t\t\t\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dd903af\" data-id=\"dd903af\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La R\u00e9gie du mail FAQ&#8217;s Rent I would like to apply for an apartment that I saw on your site, how do I proceed? First of all, you need to make a visit. The information relating to the visit can be found directly on the ad. If you are interested in the property, create an account, fill in the fields&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-5257","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ&#039;s | R\u00e9gie du Mail - Agence immobili\u00e8re \u00e0 Gen\u00e8ve<\/title>\n<meta name=\"description\" content=\"Find all the answers to your questions. Your request will be processed as soon as possible by one of our staff.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.regies.ch\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s | R\u00e9gie du Mail - Agence immobili\u00e8re \u00e0 Gen\u00e8ve\" \/>\n<meta property=\"og:description\" content=\"Find all the answers to your questions. 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